Posted inBusiness, News

The $30 broadband credit little used in Colorado takes effort from low-income users. Here’s how to qualify. 

A visit to Denver by a Federal Communications Commissioner this month to promote a little-used broadband discount left some households even more confused about how to actually benefit. The Affordable Connectivity Program, which offers low-income households $30 to $75 a month to offset internet costs, has been claimed by about 27% of eligible users nationwide […]

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FCC visits Denver to tout free internet subsidy that 80% of eligible Coloradans are ignoring

About 80% of Colorado households eligible for $30 to $75 a month to pay for internet service don’t seem to want the free benefit.  Or perhaps, they just don’t know about it. That’s why Geoffrey Starks, a commissioner with the U.S. Federal Communications Commission, dropped by A.B. Hirschfeld Towers in Denver on Wednesday. He wanted […]

Posted inBusiness, Economy, News, Technology

A federal program gives people $30 a month for internet. Less than a third of eligible Coloradans participate.

A federal program offering $30 to $75 each month to offset the cost of broadband internet service has attracted less than 30% of eligible users in Colorado since it launched in January. But that fraction includes 132,060 Colorado households who have enrolled in the Affordable Connectivity Program, as of May 9. The program, which started […]

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What’s Working: What we learned after a week of Colorado paying pandemic unemployment benefits

Colorado saw another intense week of job news with several examples of what’s working and what’s really not. As 230,000 out-of-work residents clamored to reopen their unemployment accounts on Monday, there was joy and pain, relief and frustration, clogged support lines and some who gave up and then got paid anyway. My conclusion: Nothing makes […]

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Subsidized broadband program speeds up, but Colorado customers must upgrade to keep discount

A national low-income broadband program will get a speed boost on Tuesday as new federal requirements go into effect for the Lifeline service. But not all Lifeline customers will automatically see the upgrade to 25 megabits per second from 20 mbps for fixed broadband service, or an increase to 11.75 gigabytes of data for wireless […]

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Internet service in western Colorado was so terrible that towns and counties built their own telecom

Internet outages became a distant memory this month as a good chunk of western Colorado turned on a new broadband system. But this wasn’t built by a typical telecom. It took a band of local governments and partners from 14 rural communities to stitch together the 481-mile network, dubbed “Project Thor.”  Communities from Aspen to […]