PUA

Business Primary category in which blog post is published

What’s Working: The situation with PUA benefits. Plus, why action is needed to get extra payments.

Getting into the nitty-gritty of Colorado’s unemployment system takes us deeper into holds on PUA payouts, extended benefits and fraud.

Business Primary category in which blog post is published

What’s Working: Spanish-speaking virtual agents, extra $300 weeks approved and a new small business fund

PUA claims are up because of ... fraud? Plus, the wait to get a call back from the unemployment office is now “four to eight weeks."

Business Primary category in which blog post is published

What’s Working: Why it takes two months to get a callback on unemployment: 25% of scheduled calls are “no shows”

Plus: New $300 federal bonus is coming soon, with limits; Monarch Casino has 200 jobs; new grants for small businesses.

Business Primary category in which blog post is published

Colorado to extend state benefits to the unemployed for 13 more weeks

Gov. Jared Polis planning to apply to FEMA for $300 bonus weekly unemployment pay through President Donald Trump's executive order

Business Primary category in which blog post is published

Fraudulent unemployment claims continue in Colorado, but 30-50% were stopped “at the front door”

New unemployment claims for the first time last week dropped below the highest point of the Great Recession.

Business Primary category in which blog post is published

Calling Colorado’s unemployment line? You might end up talking to a Google-powered AI

The Colorado Department of Labor and Employment is also working to address $17.5 million in overpayments, a depleted Trust Fund and the approaching end of $600 weekly pandemic payments

Business Primary category in which blog post is published

Fraudsters foiled by Colorado’s unemployment office as number of new out-of-work claims decline

State rolls out fraud prevention tips in case you’re one of those employed folks who received unemployment notices in the mail

Business Primary category in which blog post is published

Only 6% of calls to Colorado’s unemployment line are getting answered. But changes are on the horizon.

Calls to the state's unemployment call center are 10-30 times higher than pre-coronavirus. Colorado has ramped up its capacity, but soon getting help may no longer require a phone call.