Kara Hartley, 311 Customer Service Representative, for City and County of Denver, Technology Services, works a shift in her basement home office on April 5, 2019, in Parker Colorado. (Jeremy Sparig, Special to The Colorado Sun)

“Whose dog is this?” and other odd questions fielded by Denver’s resourceful 311 agents

Denver's help line — and companion app — have reduced wait times from 8 minutes to 28 seconds since 2017

Coloradans Primary category in which blog post is published

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Education Primary category in which blog post is published

More poverty, fewer federal dollars: Suburban Denver schools face hard choices about who gets cut off

Large districts like Aurora, Jeffco, and Cherry Creek are among those grappling with how to serve more schools with higher percentages of students living in poverty

Coloradans Primary category in which blog post is published

97-year-old Colorado Springs man, one of the last surviving USS Arizona crew members, dies

Stratton was one of the survivors of the Dec. 7, 1941, Japanese aerial attack on the U.S. Navy base at Pearl Harbor on Oahu, Hawaii. More than 1,100 crew members died on the battleship.