Kara Hartley, 311 Customer Service Representative, for City and County of Denver, Technology Services, works a shift in her basement home office on April 5, 2019, in Parker Colorado. (Jeremy Sparig, Special to The Colorado Sun)

“Whose dog is this?” and other odd questions fielded by Denver’s resourceful 311 agents

Denver's help line — and companion app — have reduced wait times from 8 minutes to 28 seconds since 2017

Coloradans Primary category in which blog post is published

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Politics and Government Primary category in which blog post is published

Idaho Springs voters will decide whether to recall Mayor Michael Hillman after signatures are verified

Recall backers collected about twice the number of signatures required. The recall election will be held in February, March or April

Environment Primary category in which blog post is published

BLM, citing public ire, demands intensive review of test bores before mine above Glenwood Springs can expand

Colorado River communities and U.S. Rep. Scott Tipton want close scrutiny of plan to grow a limestone quarry that many worry could disrupt Glenwood Springs' tourism economy and harm its beloved hot springs