Posted inBusiness, News, Technology

Calling Colorado’s unemployment line? You might end up talking to a Google-powered AI

The massive numbers of Coloradans who lost their jobs in the coronavirus pandemic will soon find their calls for unemployment help answered by an automated service powered by Google — including setting up a call back with an actual human. The artificial-intelligence system is expected to resolve issues for up to 30% of current callers […]

Posted inOpinion, Opinion Columns

Opinion: How technology is shaping the brave new world of health care in the coronavirus era

While we are fighting the battle against COVID-19 and adjusting to the new normal, technology is helping to rewrite the playbook of the health care industry. Modeling, artificial intelligence, remote monitoring and chat bots are paving the way for a better tomorrow.  If you haven’t yet connected to a doctor remotely via an app, chances […]