FAQs

What will my donation support?
Are there other ways to give?
Is my donation secure?
Can I just mail you a check?
Do I get a receipt?
Screenshot of a donor portal dashboard that has a sidebar with menu options including "Receipts" highlighted.
Will you sell my personal information? 
How do I know if I’m a member?
How can I update my credit card?
A user’s donation activity page with a “Cancel recurring donation” button highlighted at the bottom.
How do I increase my donation?
How do I cancel my membership?
A user’s donation activity page with a “Cancel recurring donation” button highlighted at the bottom.
How do I update my email?
Why don’t I have a password?
Still have unanswered questions or want to give us feedback?
Reporter John Ingold interviews a mosquito scientist. (Olivia Sun, The Colorado Sun)