Only 6% of calls to Colorado’s unemployment line are getting answered. But changes are on the horizon.

After weeks of random and unsuccessful calls to the state’s unemployment phone number, Jamie Scappaticci set aside Tuesday to connect with any living soul who’d answer the unemployment help line at 800-388-5515.The first-time filer had mistakenly let her benefits lapse in mid-April because she didn’t realize those on unemployment must request a payment every two … Continue reading Only 6% of calls to Colorado’s unemployment line are getting answered. But changes are on the horizon.